CUSTOMER SERVICE Welcome to the CogniConference online customer service center! Please use one of the following contact forms. If you are not an existing customer yet, use the "Sales Questions" in the upper section. SALES QUESTIONS (Inquiries handled by independent sales representatives.) Your Name: Your Email Address: What is Your Question? Please tell us about any questions you have about our rates, billing procedure, etc. EXISTING CUSTOMERS (Inquires handled by professional customer service staff.) To access your CogniConference account online click here.